This policy was last updated on 23 September 2013.
Categories of Personal Information
In the process of setting up and supporting your system, we will collect information about your organisation and its authorised representatives (Customer Details).
During your use of your Jethro System, you will store within the system Personal Information about members and persons associated with your church or organisation (Private Customer Data)
Collection of Information
We generally collect Customer Details directly from the individual or their authorised representative. This information includes name and contact details (e.g. phone numbers, street addresses, email addresses) . Most of the time this happens when you complete the sign up form for our Services or when you nominate authorised users or support contacts.
We only collect Customer Details that are related to the provision of our Services.
Use and Disclosure of Information
Customer Details are only used for the purposes for which they were given to us, for purposes that are directly related to the provision of our Services or for communication and marketing purposes (see below). Mostly, the information is used to set up your Jethro System, to enable us to provide the necessary support services and to enable us to bill you for our Services.
We do not buy or sell any Personal Information. We do not provide Personal Information to government agencies, organisations or any other third party unless:
• the individual has consented; or
• it is required or authorised by applicable law.
Communication and Marketing
We like to keep you informed about any changes to our services, including planned maintenance, addition of new features, new services. We generally do this through emails or newsletters sent to you or your authorised users or support contacts. If, at any time, you do not wish to receive such communication please let us know.
Private Customer Data
We will not use any Personal Information stored within your Jethro System for any purpose other than providing the functionality of your Jethro System. In particular, use such information for marketing purposes or provide it to any third party unless required by applicable law
We take steps to ensure that the Customer Details we collect are accurate, up to date and complete. These steps include maintaining and updating Personal Information when we are advised by individuals that their Personal Information has changed, and at other times as necessary.
Security of Personal Information is important to us. We adopt industry best practice to protect the data
against, loss, unauthorised access, use, modification or disclosure, and other misuse. These include the use of password protection, encryption of data with appropriately strong algorithms, regular secure backup of data.
Personal Information that is no longer required is destroyed in a secure manner.
Access and Correction
If you wish to change or update your Customer Details, you may do so by contacting us.